Privacy Policy
Last updated 11 November 2026
What this covers
Verbatimly turns video and audio files into text. This page explains what happens to your files, what we record, and which companies are involved.
Your files
Audio is extracted from your file in your own browser. Only a small compressed audio track is uploaded. We do not store your uploaded audio: it is forwarded to our transcription provider and discarded after the request completes.
Transcripts are returned to your browser. We do not keep a copy of your transcript on our servers.
What we record
- Your IP address and browser user agent, hashed together, to count how many free transcriptions are used per day.
- Whether a human-verification check passed, for abuse prevention.
- Basic error logs (for example, an upstream service returning an error) to keep the service running.
We do not use your files or transcripts to train models, and no one reviews them.
Who processes data
- Cloudflare hosts this site and runs the request handling.
- Groq performs the speech-to-text transcription on the uploaded audio.
- Waffo processes payments if you buy a credit pack. Your card details are handled by Waffo and their payment partners; we never see them.
Cookies and local storage
We do not set advertising cookies. Your browser's local storage keeps one thing: the order number for a credit pack you bought, so this browser can use those credits. Clearing site data removes it; you can restore it by entering the order number again.
Your rights
Because we do not keep accounts or stored transcripts, there is usually nothing to export or delete. If you have a question about data we may hold (for example, a payment record held by Waffo), email support@verbatimly.ai.
Changes
If this policy changes, the date at the top changes with it. Material changes will be noted on this page.